Game crashes
Created 5 years ago Updated 4 days ago
- Make sure that your PC meets the Cyberpunk 2077 system requirements.
- If your Windows 10 version is below 1909, update it to the most recent one. To check the version of your OS, press Win+R and open "winver".
- Clean install your graphics drivers following the instructions below:
- NVIDIA
- Download the latest drivers from here.
- Download Display Driver Uninstaller and run it to remove previous versions of drivers.
- Clean install the drivers downloaded in step 1.
- AMD
- Uninstall your graphics drivers using the AMD Cleanup Utility software.
- Download and clean install the latest drivers from here.
- Intel
- Download the latest drivers from here.
- Download Display Driver Uninstaller and run it to remove previous versions of drivers.
- Clean install the drivers downloaded in step 1.
- NOTE: If the issues in question occurred right after updating the drivers, install previous version and please report the issue to us.
- NVIDIA
- Verify integrity of the game files as described here.
- If you have any applications that are using overlay features, e.g Discord, Ubisoft Connect, Galaxy etc. disable their overlays or completely disable these applications.
- Disable all unnecessary apps before launching the game. Including hardware monitoring and antivirus/anti-malware programs.
- Make sure you did not change the clock rate of your GPU and CPU. Any kind of overclocking or underclocking may result in crashes and accidentally cause permanent damage to your hardware.
If the above steps don't help, contact us using the button below.