Game is not launching

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Created 5 years ago Updated 2 days ago

Make sure that your PC meets the Cyberpunk 2077 system requirements.
If your Windows 10 version is below 1909, update it to the most recent one. To check the version of your OS, press Win+R and open "winver".
Run the launcher (Steam/GOG GALAXY/Epic Games Store) as an administrator and then try launching the game.
Clean install your graphics drivers following the instructions below:
- NVIDIA
  1. Download the latest drivers from here.
  2. Download Display Driver Uninstaller and run it to remove previous versions of drivers.
  3. Clean install the drivers downloaded in step 1.
- AMD
  1. Uninstall your graphics drivers using the AMD Cleanup Utility software.
  2. Download and clean install the latest drivers from here.
- Intel
  1. Download the latest drivers from here.
  2. Download Display Driver Uninstaller and run it to remove previous versions of drivers.
  3. Clean install the drivers downloaded in step 1.
- NOTE: If the issues in question occurred right after updating the drivers, install previous version and please report the issue to us.
Download and reinstall Microsoft Visual C++ Redistributable Packages (x86 and x64). Run the installers as an administrator.
Verify integrity of the game files as described here.
If you have any applications that are using overlay features, e.g Discord, Ubisoft Connect, Galaxy etc. disable their overlays or completely disable these applications.
Disable all unnecessary apps before launching the game, including hardware monitoring and antivirus/anti-malware programs.

If none of the above solutions help, report the issue to us. If there is any information or error code displayed, make sure to include it in the description.

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