Error encountered while installing the game from discs
Created 7 years ago Updated 3 hours ago
- If you experienced an error related to reading data from the installation disc, we suggest using the most convenient form of game installation via the GOG Galaxy platform.
- You can redeem your game code (on the back of game manual) here.
- If you are unable to install the game on the GOG Galaxy platform due to slow internet, we suggest you use the following tips:
- Make sure the disc is not dirty or damaged, it may prevent data from being read from the disc.
- Install the game from your hard drive. To do this, copy the contents of the disc to the selected folder on your hard drive, and then run the Setup file directly.
- Run the installation of the game after performing a clean boot as described here. Clean boot mode eliminates the impact of anti-virus or security software, which may adversely affect the transfer of data from the disc to the computer hard disk.
- Update the firmware of the optical drive. You can obtain the appropriate files from the device manufacturer's technical support.
- If the steps above do not install the game properly, check whether the issue also occurs on another PC.
NOTE: If the above solutions are ineffective or have already been applied, in this case we suggest submitting a complaint at the place of purchase of the product.