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Performance troubleshooting for PlayStation 4

Created 2 years ago  Updated 9 months ago

If you experience crashes, black screens, or performance problems while playing the game on PlayStation 4, follow the troubleshooting steps below.

1. Restart your console.
2. Clear the cache of your PlayStation 4:

  • Turn off your PlayStation 4. Do not enter Rest Mode.
  • Once the indicator light on top of your PlayStation 4 is off and has stopped blinking, unplug the power cable.
  • Wait at least 30 seconds.
  • Plug the power cable back and turn PlayStation 4 on. See then if the problem still occurs.

3. If the first two steps didn't work, you need to reinstall the game.

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