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I want to report a sound issue

Created 3 years ago  Updated 9 months ago

If you're experiencing issues with sound, try the troubleshooting below:

  1. Power down your console. Do not enter Rest Mode.
  2. Wait for the lights on your PlayStation to turn off completely and unplug the power cable.
  3. Wait minimum 2 minutes.
  4. Plug the power cable back into PlayStation and turn the console on.

If the above steps don't help, contact us using the button below. 


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