Game crashes
Created 2 years ago Updated 1 year ago
If you experienced a crash, please try clearing the cache as instructed below:
- Power down your console
- Unplug the power cable from the back of the Xbox One.
- Wait for two minutes
- Plug the power cable back into the back of the Xbox One
- Monitor the power brick, waiting for it to cycle from a white light to an orange light
- Turn the power on.
This will perform a hard reset of the system, afterwards please check if the issue still occurs. If that sole procedure won't help, please check if loading an earlier gamesave proves helpful