Please try the following steps:
1. Power down your Xbox using the Xbox controller or the Power Off button on your Xbox
2. Unplug the power cable from the back of your Xbox
3. Wait at least two minutes
4. Plug the cable back into your Xbox
5. Turn your Xbox back on
If clearing the cache of your Xbox did not work, try clearing the local saves as instructed in Step 7 of the following article: Troubleshoot game issues on Xbox
WARNING: This may result in losing progress if cloud saving is not turned on or if you are not connected to Xbox Live. Read the Xbox FAQ for further information.
Upon re-starting the game should re-sync, become functional, and progress should be retained as long as the cloud is on.