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Game crashes

Created 1 year ago  Updated 9 months ago

If you experienced a crash, please try clearing the cache as instructed below:

  1. Turn off PlayStation 4. Do not enter Rest Mode.
  2. Once the indicator light on top of your PlayStation 4 is off and has stopped blinking, unplug the power cable from the back of the console.
  3. Wait minimum 30 seconds.
  4. Plug the power cable back into PlayStation 4, turn the console on and see if the issue still occurs.

This will perform a hard reset of the system, afterwards please check if the issue still occurs. If that sole procedure won't help, please check if loading an earlier gamesave proves helpful.

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