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I got charged and did not get the items purchased

Created 2 months ago  Updated 2 months ago

If it looks like you got charged but didn't get your items, or if you got charged multiple times, please use the "Contact us" button below. Make sure to provide a proof of purchase (e.g. a screenshot of the receipt or confirmation email) and a timestamp.

If you made an in-game purchase on a mobile device and you wish to request a refund, you have to contact App Store support (https://support.apple.com/)

If you made a purchase on the PC (GOG) and you wish to request a refund, you have to contact GOG Support (https://support.gog.com)


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