I cannot launch GWENT
Created 4 years ago Updated 1 year ago
1. Make sure that you have GWENT installed from Play Store. If you see the "Your device is incompatible with this version" notification on Google Play GWENT page, your Android device is not supported.
2. Make sure your Android version is up to date, here's how: support.google.com/android/answer/7680439?hl=en
3. Try updating GWENT, Google Play Services and Google Play Store, here's how: support.google.com/googleplay/answer/113412?hl=en
4. Clear cache and data of GWENT:
- On your Android device, open the Settings app.
- Tap Apps & notifications and then See all apps.
- Scroll down and tap GWENT.
- Tap Storage and then Clear Cache.
- Tap Manage Space and then Clear all Data. Note: Clear Data will not lead to progress loss in GWENT.
5. Clear cache and data of Google Play Services & Store in the device's Settings app. Refer to the steps 2 & 3 here: https://support.google.com/googleplay/answer/9037938?hl=en
6. Change Wi-Fi to cellular, or the other way round. If you use Wi-Fi make sure nothing is interfering e.g. downloads/uploads, streams, other users. Avoid using VPN if possible.
7. Restart your device.
8. Try uninstalling and re-installing the game.