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Crashes, game not launching, performance issues

Created 10 months ago  Updated 10 months ago

If you experience crashes, the game not launching, or performance issues while playing the game on Mac, follow the troubleshooting steps below:

  1. Make sure your Mac meets the minimum system requirements.
  2. Update your Mac software: Keep your Mac up to date.
  3. Make sure you have the latest game update installed.
  4. Restart your Mac.
  5. Try the troubleshooting steps described here: If your Mac runs slowly.
  6. Quit any non-essential apps, e.g. hardware monitoring programs, anti-virus, firewalls, overlays, etc.
  7. Reinstall the game: Uninstall apps on your Mac.

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