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"Missing DLC" error while loading a save

Created 6 years ago  Updated 1 year ago

If you skipped setting your console as Primary after you signed up for first time to PlayStation™Network, it is good idea to set it now, especially if you get the message on the screen that certain DLC are required to load your game save despite the fact you already have them installed, or if you get the same message when playing offline.

Example:
You are missing the following downloadable content required to open this save: Beard and Hairstyle Set

Activating the system as primary:

  • PS4 - [PlayStation™Network/Account Management] > [Activate as Your Primary PS4] > [Activate] . Please keep in mind that you can activate only 1 PS4™ system per account
  • PS5 - [Settings] > [Users and Accounts] > [Other] > [Console Sharing and Offline Play] > [Enable]. Please keep in mind that you can enable only 1 PS5™ console per account.


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