Clearing the cache of your console will help to troubleshoot performance issues, crashes and black screens. This will not erase any of your games, data or saves.
Unplugging method, works on any Xbox:
1. Power down your Xbox using the Xbox controller or the Power Off button on your Xbox
2. Unplug the power cable from the back of your Xbox
3. Wait at least two minutes
4. Plug the cable back into your Xbox
5. Turn your Xbox back on
Software method, works only on Xbox Series X:
1. Press the glowing Xbox button on your controller
2. Scroll right to Profile & system
3. Select Settings with the A button
4. Select Devices & Connections > Blu-ray > Persistent Storage
5. Select Clear Persistent Storage