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I got charged and did not get the items purchased

Created 9 months ago  Updated 9 months ago

If it looks like you did get charged but didn't get your items, or if you got charged multiple times, please contact our Technical Support and report the issue. Make sure to provide the transaction proof (e.g. screenshot of receipt or confirmation email) and timestamp.

Please note that if you wish to request a refund, you have to contact PlayStation support as all of the PlayStation 4 real money transactions are handled by them.


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