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I want to report a sound issue

Created 3 years ago  Updated 6 months ago

If you're experiencing issues with sound, try the troubleshooting below:

  1. Power down your Xbox console by holding the Xbox button on the front of the console for at least 10 seconds.
  2. Unplug the power cable
  3. Wait for two minutes
  4. Plug the power cable back and turn the console on by pressing the Xbox button on the console or on your controller.

If the above steps don't help, contact us using the button below. 


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