If you experience crashes, the game not launching, or performance issues while playing the game on Mac, follow the troubleshooting steps below:
- Make sure your Mac meets the minimum system requirements.
- Update your Mac software: Keep your Mac up to date.
- Make sure you have the latest game update installed.
- Restart your Mac.
- Try the troubleshooting steps described here: If your Mac runs slowly.
- Quit any non-essential apps, e.g. hardware monitoring programs, anti-virus, firewalls, overlays, etc.
- Reinstall the game: Uninstall apps on your Mac.
If the above steps don't help, contact us using the button below.